Lifetime Limited Mechanical & Finish Warranty and 1-Year Limited
Subject to the terms and conditions of this warranty, Schlage
extends a lifetime limited mechanical and finish warranty and a one-year limited
electronics warranty to the original consumer user (“Original
User”) of our Schlage brand product (“Products”) against defects in material and
workmanship as long as the Original User occupies the
residential premises upon which the Product was originally installed.
What Schlage Will Do.
Upon return of the
defective Product to Schlage, Schlage’s, sole obligation, at its option, is to
either repair or replace the
Product or refund the purchase price in exchange for the
This warranty only
applies to the Original User of Products. This Warranty is not transferable.
What is Not Covered.
The following costs,
expenses and damages are not covered by the provisions of this limited warranty:
(i) labor costs
including, but not limited to, such costs for the removal and
reinstallation of Products; (ii) shipping and freight expenses required to
to Schlage; and (iii) any other incidental, consequential,
indirect, special and/or punitive damages, whether based on contract, warranty,
(including, but not limited to, strict liability or negligence),
patent infringement, or otherwise, even if advised of the possibility of such
Some states do not allow the exclusion or limitation of
incidental or consequential damages, so the above exclusion or limitation may
not apply to you.
The provisions of this Warranty do not apply to Products: (i)
used in commercial applications; (ii) used for purposes for which they are not
or intended; (iii) which have been subjected to alteration,
abuse, misuse negligence or accident; (iv) which have been improperly stored,
maintained or operated; (v) which have been used in violation of
written instructions provided b Schlage; (vi) which have been subjected to
improper temperature, humidity or other environmental
conditions; (vii) which, based on Schlage’s examination, do not disclose to
satisfaction non-conformance to the Warranty. Additionally, the
lifetime limited warranty DOES NOT COVER scratches, abrasions, or deterioration
due to the use of paints, solvents or other chemicals.
Oil Rubbed Bronze
finish (613) is designed to improve over time and change in appearance, creating
a living finish through daily
use and, thus, finish discoloration is not applicable to the
Schlage does not
authorize any person to create for it any obligation or liability in connection
with the Products. Schlage’s
maximum liability hereunder is limited to the purchase price of
the Product. No action arising out of any claimed breach of this warranty by
Schlage may be brought by the Original User more than one (1)
year after the cause of action has arisen.
How Providence Law Applies.
This warranty gives
you specific legal rights, and you may also have other rights which vary from
state to state.
Should the Product be considered a consumer product as may be
covered by the Magnusson Moss Federal Warranty Act, please be advised that:
(1) Some states do not allow limitations or incidental
consequential damages or how long an implied warranty lasts so that the above
may not fully apply; and (2) This warranty gives specific legal
rights and a user may have other rights which may vary from state to state.
This warranty gives you specific legal rights, and you may also
have other rights as otherwise permitted by law. If this product is considered a
product, please be advised that some local laws do not allow
limitations on incidental or consequential damages or how long an implied
so that the above limitations may not fully apply. Refer to your
local laws for your specific rights under this warranty.
Guaranteed Fit Program.
Schlage products are
designed to fit standard residential door preparations and retrofit existing
tubular locks. Note: Mortise
locks and preparations are not considered standard and are not
guaranteed under this program. During the initial installation, if there is a
the Products’ performance, the Original User may simply contact
a Schlage customer relationship management agent at 1-888-805-9837 in the US.
Program & Warranty Claims.
If you encounter a
non-standard residential door preparation or fit issue under the Guaranteed Fit
please contact Schlage Customer Service for a refund of the
purchase price in exchange for the Product, upon return of the Product to
To make a warranty claim, contact Schlage Customer Service: